All Sales Final

Last updated: October 27, 2026

The short version

All sales are final. We do not take returns, give refunds, or do exchanges.

Lip gloss goes on your lips, so once a gloss has left us we can't know it is still clean and safe. To keep every customer safe, nothing comes back - opened or not.

Please check before you buy

• Look at the photos and read the color and size on each gloss page.
• Glimmer Kiss turns a different pink on everybody, because it reacts to your own natural pH. That is the gloss working, not a fault.
• Have an allergy? Email us for the full ingredient list before you order.

If it arrives broken or wrong

If your gloss arrives leaking, cracked or broken, or we sent the wrong color, email orders@glimmerbliss.com with your order code (like GB-ABC23) and a photo within 7 days. We will send you a replacement. Please don't mail anything back - just throw the broken one away.

Local pickup orders

Please check your glosses when you pick them up, so we can fix anything on the spot.

Never arrived?

See our Shipping Policy.